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Privacy Policy

Our Commitment To Your Privacy

At Malak Foundation, we work closely with donors, partners, sponsors, businesses, philanthropists, and volunteers to support disadvantaged Australians. In doing so, we are committed to protecting your privacy and handling all personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, store, use, and share your personal information, as well as the rights you have to access and manage that information. The most recent version of this policy will always be available on our website, and we may update it periodically.

What Personal Information We Collect and Hold

We may collect and hold the following types of information:

  • Contact details - name, address, phone number, and email address

  • Donation and transaction records - dates, amounts, and preferences associated with your donations

  • Engagement information - petitions signed, emails subscribed to, events or activities you have taken part in

  • Volunteer and employment applications - such as professional history, references, police checks, and working with children clearances

  • Website data - browsing activity, IP address, and cookies gathered when visiting our website

    We do not collect or store credit card information. All payment details are processed securely by third-party payment providers.

How We Collect Your Personal Information

We usually collect information directly from you when you:

  • Make a donation or provide financial support

  • Volunteer with us or apply for employment

  • Participate in a campaign or event

  • Subscribe to our email updates

  • Visit our website or social media platforms

In some cases, we may collect information from third parties such as fundraising platforms, public directories, or referees (for applications), provided it is lawful to do so.
We may also collect technical information using cookies, analytics services (such as Google Analytics), and similar tools when you interact with our website. You can choose to disable cookies through your browser settings.

Why We Collect, Hold, Use, and Disclose Personal Information

We only collect, hold, use, and disclose personal information when it is reasonably necessary for our work and in compliance with APP 6.
Primary purposes include:

  • Processing donations and issuing receipts

  • Managing your involvement in campaigns or volunteer activities

  • Providing information about our work and the impact of your support

  • Internal operations such as administration, planning, analysis, and record-keeping

  • Considering and responding to employment or volunteer applications

Secondary purposes may include:

  • Using or sharing your information where it is directly related to the original purpose of collection and you would reasonably expect it

  • Where you have given consent

  • Where we are otherwise authorised or required by law

Sensitive information will never be used for a secondary purpose without your explicit consent.

Direct Marketing

We may use your personal information to send you direct communications about our work, including:

  • Campaign updates and impact reports

  • Requests for donations or other forms of support

  • Promotions relating to goods, services, or partnerships that support our mission

We will only send direct marketing if you could reasonably expect to receive it — for example, if you have donated to us, subscribed to our mailing list, or participated in a campaign.
Opting out:
You may opt out of receiving direct marketing at any time by:

  • Clicking “unsubscribe” in an email or SMS we send

  • Letting us know during a phone call

  • Contacting us directly at info@themalakfoundation.org

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